Shipping policy

Each Alice of Africa doll is lovingly created in our little clifftop studio in the Eastern Cape of South Africa, and is offered as ready-made from our available collection.

South Africa - Domestic Shipping:
We use a reliable courier service. Once your order is packed, you will receive a tracking number. Delivery is typically 3-5 business days after dispatch. Shipping costs are calculated at checkout.

International Shipping:
International shipping is temporarily paused while we finalise the required wool content certification for export. We hope to resume shipping soon. Please contact us via our contact page if you would like to be notified when international shipping reopens.

Processing Time:
As our dolls are handmade and packed with care, please allow 2-4 business days for your order to be prepared for dispatch.

If you have any questions about shipping, please contact us via our contact page.